Privacy Policy

Last Updated: 10/19/2025

Shadow and Rebirth Coaching (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule a session, subscribe to our newsletter, or engage with us online or in person.

By using our website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our site and services.

Who We Are

Shadow and Rebirth Coaching provides coaching, workshops, and related educational services focused on shadow work, grief, and end-of-life. We operate primarily online through our website and connected platforms, with occasional in-person events.

If you have any questions about this Privacy Policy, contact: kathleen@shadowandrebirthcoaching.com

Information We Collect

We collect both personal and technical information to operate our services and communicate effectively.

  1. Information You Provide:

    a. Contact information such as name, email address, phone number, and time zone.

    b. Scheduling details entered through Acuity Scheduling, including appointment preferences.

    c. Payment information provided during session or package purchases (processed by Stripe, PayPal, or Venmo; we do not store full payment details).

    d. Coaching or workshop information you voluntarily share, including intake forms, feedback, or testimonials.

    e. Email or message content when contacting us through forms, email, or social media.

  2. Information Collected Automatically

    a. Technical and usage data: IP address, browser type, device type, and browsing behavior (via Squarespace analytics and cookies).

    b. Marketing data: Interactions with emails, social media, and ads (via Squarespace, Meta, and Google).

  3. Information Collected During Sessions or Events

For in-person or online coaching sessions or workshops, we may collect attendance records, scheduling details, and voluntary feedback.

We do not record sessions without your explicit written consent.

How We Use Information

We use the information we collect to:

  • Schedule, manage, and deliver coaching sessions, workshops, and packages.

  • Respond to inquiries and client communications.

  • Send newsletters, insights, stories, and promotional content (only to those who opt in).

  • Process payments and maintain business and tax records.

  • Improve website functionality and user experience.

  • Deliver marketing and updates relevant to your interests.

  • Comply with legal and regulatory obligations.

We only use personal information for legitimate business purposes or with your consent.

How We Share Information

We never sell or rent your personal information.

We may share limited data with trusted third-party providers who help us operate our business:

  • Squarespace – website hosting, analytics, forms, and email campaigns.

  • Acuity Scheduling – appointment management and payment integration.

  • Stripe, PayPal, and Venmo – secure payment processing.

  • Google (Gmail, Meet, YouTube, Analytics) – communications, video sessions, and embedded media.

  • Meta (Facebook and Instagram) – social media engagement and advertising tools.

Each of these providers processes data under their own privacy policies, which comply with applicable data protection laws.

Marketing, Newsletters, and Promotions

If you choose to subscribe to our newsletter or updates, we may send you:

  • Coaching insights, stories, and reflections

  • Updates on offerings, workshops, or packages

  • Special promotions or resources related to Shadow and Rebirth Coaching

You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us at kathleen@shadowandrebirthcoaching.com.

We comply with the CAN-SPAM Act and applicable anti-spam laws.

We never sell or rent your email address.

Cookies, Analytics, and Tracking

Our website uses cookies and similar technologies through Squarespace, Google (Analytics and YouTube), and Meta (Facebook and Instagram) to:

  • Support website performance and functionality

  • Understand visitor interactions and improve our services

  • Measure ad and marketing effectiveness

You can disable cookies through your browser settings, though some website features may not work properly.

YouTube and Embedded Content

Our website may include embedded videos hosted on YouTube (a Google service). When you view or interact with these videos, Google may collect usage data through cookies and analytics. For details, review the Google Privacy Policy.

Third-Party Privacy Links:

In-Person Sessions and Workshops

If you attend an in-person event, we may collect details such as your name, contact information, and emergency contact (if required for safety or venue access).

We will never take or share photos, video, or audio recordings without your explicit consent. Any health or personal information voluntarily shared in a coaching or workshop setting will be kept confidential.

Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption and secure storage. However, no online system can guarantee absolute security, and you share data at your own risk.

Confidentiality

Information shared during coaching sessions, whether online or in person, is kept confidential except where disclosure is required by law, such as:

  • Imminent risk of harm to yourself or others

  • Suspected abuse or neglect of a minor, elder, or dependent adult

  • When required by court order or legal process

Whenever possible, you will be informed before any required disclosure.

Your Privacy Rights (California Residents)

If you reside in California, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • To know what personal data we collect and how it’s used

  • To request access, correction, or deletion of your personal data

  • To request information about how we share or disclose your data

  • To opt out of any sale or sharing of your personal information (we do not sell personal data)

To exercise these rights, contact kathleen@shadowandrebirthcoaching.com. We may need to verify your identity before fulfilling requests and will respond within the legally required timeframe.

We will not discriminate against you for exercising your privacy rights.

Social Media and Third-Party Links

Our website, emails, and marketing materials may include links or integrations to social media platforms such as Facebook, Instagram, and YouTube. When you interact with these platforms, your activity is governed by their respective privacy policies.

We are not responsible for the content or privacy practices of third-party websites or services.

Children’s Privacy

Our website and services are intended for adults (18+). We do not knowingly collect or store personal data from individuals under 18 years old. If we become aware that a minor has provided personal data, we will delete it promptly.

Data Storage and International Transfers

We operate in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those of your country.

By using our site or services, you consent to this transfer.

“Do Not Track” Signals

Our website does not currently respond to browser “Do Not Track” signals. You may, however, manage cookies and tracking preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page reflects the most recent revision. Material changes will be communicated via our website or email.

Contact Information

If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, contact: kathleen@shadowandrebirthcoaching.com.